Broken iPhone could cost Hundreds in Repairs

iPhone X screen repair will cost £286

If you’re one of the lucky few who can afford the new £999 iPhone X, you might want to stock up on bubblewrap.

The outrageously expensive glass box could end up costing you much more than you bargained for in repair costs, with no way to bring the price down.

Apple’s latest iPhone 8 and iPhone X devices are hailed as a bold step forward for the long-running handset, with a glass case and never-ending screen, as well some less savoury features.

Apple recently updated its website with non-warranty repair prices, and it’s not pretty.

Atlantic drift?

In the UK, the quoted cost to repair a broken screen is £286. Just let that sink in for a second.

The quoted price only applies if you’ve fumbled and dropped your iPhone X and it needs its glass screen repairing. Other non-screen damage could set you back up to £556.

There’s more.

Apple seem to be treating British and European customers with increasing disdain.

American users will receive a comparative discount on repairs, having been told other damage would cost only $549 (£415).

There is a way around the exorbitant charges for some users, however, as Apple does offer AppleCare+, an optional two-year warranty which costs just under $200 in the US.

Unfortunately, Apple only offers bog standard AppleCare on these shores, which does little to bring down the cost of repairs.

The company is pushing more expensive features and components as standard and the iPhone 8 appears to share many of the same potential problems.

Apple hasn’t said why British iPhone users will have to pay a higher premium than our American cousins, or why repairs would be cheaper elsewhere. Repair prices vary from country to country.

There was also uproar recently when it was discovered the iPhone X would be cheaper in the US than elsewhere.

So cheap in fact that you could afford return flights and a hotel room in New York, in addition to a brand new iPhone X, for less than the cost of the device in the UK.


Aran is a technology journalist with an interest in consumer issues.
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