What is a SIM swap?

A SIM swap moves your phone number, minutes and credit onto a different SIM card.

It’s a quick way of replacing your SIM card if it is lost or damaged.

You can only swap between SIMs on the same network, but if you keep a spare SIM card handy, you can be up and running in less than 24 hours with a SIM swap.

Visit your network’s website for specific instructions on how to perform a swap, but the general process involves texting your operator with the serial number of the SIM you want to swap to, or filling out an online form.

You’ll find the SIM serial number printed on the SIM card itself and if you need a replacement SIM to swap to, you can order one from your network operator.

After completing the process, it’s simply a matter of waiting for your network to complete the swap.

This part usually takes less than 24 hours, but your SIM will not get service until it’s completed so we’d recommend you don’t perform the swap if you’ll need your phone urgently the next day.

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